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Date of Birth Error Message

Why does my account say it is connected to someone under 13 years old?

Written by Hope Penner

Updated at February 23rd, 2022

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If you receive a message saying “Per our terms of service, you must be 13 years of age or older to sign up for CLI Studios. This email address has been identified as belonging to someone under the age of 13, and cannot be registered for a CLI Studios membership,” this indicates that you have entered a date of birth during the registration process that has been identified as belonging to someone under the age of 13. The quickest solution to receive access as soon as possible would be to re-register using a different email address.  


error error message 13 birthday date of birth under age under 13 wrong age email address incorrect birthdate incorrect birthday

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