Teacher Certification Program - Troubleshooting
I didn’t complete all of my classes for last quarter. Can I make up that class to complete my certification for that quarter?
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
In order for a class to count towards your certification you must watch the full length of the class without skipping forward. You must watch a minimum of 3 classes in each quarter - watching 12 classes in just the first quarter will not complete the full year's requirements.
If you miss a quarter of your certification you are definitely able to make it up! All you need to do is complete the 3 class requirement of the quarter you are currently in, and any additional classes you watch will be applied to your previous incomplete quarters.
We recommend watching your certification classes using Google Chrome on a desktop or laptop computer as our users have had the best experience with this browser.