Contact Us
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
Hope Penner
hope@clistudios.com
0
Article
Last Month
Date of Birth Error Message
Published May 10th, 2021 by Hope Penner
If you receive a message saying “Per our terms of service, you must be 13 years of age or older to sign up for CLI Studios. This email address has been identified as belonging to someone under the age of 13, and cannot be registered for a CLI Studios membership,” this indicates that you have entered a date of birth during the registration process th
CLI Studios Dancer Program - Overview
Published May 10th, 2021 by Hope Penner
Our CLI Studios Dancer Program is 100% online so you can take classes anytime, anywhere! This membership includes access to a library of 1,000+ online dance classes with beginner to advanced level classes, in every major style, with new classes added every week. You can see our complete list of styles below. Plus, you’ll have the opportunity to join
Teacher Certification Program - Troubleshooting
Published May 11th, 2021 by Hope Penner
In order for a class to count towards your certification you must watch the full length of the class without skipping forward. You must watch a minimum of 3 classes in each quarter - watching 12 classes in just the first quarter will not complete the full year's requirements. If you miss a quarter of your certification you are definitely able to mak
Payment Options (Dancer/Teacher Program)
Published May 10th, 2021 by Hope Penner
The CLI Studios Dancer Program and the CLI Studios Teacher Program are available as an annual subscription at $199 USD per year. At this time we do not accept PayPal, however we do accept all major credit and debit cards.
Streaming Services
Published May 10th, 2021 by Hope Penner
We currently have streaming options available through Chromecast and Apple Airplay. Additionally, our team is working on developing for platforms such as Apple TV and Roku, to name a few, in our effort to make the best online streaming experience for our Members. While those are in development, we suggest using Google Chrome on a web browser, and co
Experience Level
Published May 10th, 2021 by Hope Penner
We offer classes in beginner, intermediate, and advanced levels in all major styles in our on-demand library as well as our Live Interactive Classes. Are there classes for absolute beginners? We recommend that users have prior dance experience in order to get the most out of this membership. As many dance teachers can attest, there can be a variety
Age Requirements
Published May 10th, 2021 by Hope Penner
The CLI Studios Dancer Program is recommended for dancers ages 8 and up with prior dance experience. This membership is a great supplemental resource to use in addition to in-person classes at your local dance studio!
Troubleshooting Tips
Published May 10th, 2021 by Hope Penner
There are a few reasons why you may be having playback issues with our videos. Try the troubleshooting steps below. Clear Your Cache If your videos are glitching or unable to play, you may need to clear your browsers’ cache. Once you have cleared your cache, try restarting your computer and playing the video again. Update Your Browser If your video
Teacher Certification Program - Overview
Published May 11th, 2021 by Hope Penner
Our teacher certification program is designed to help advance the continuing education of dance teachers and studio owners at our Partner Studios. It is a year-long program broken up into 4 quarters beginning on the specific date that you register your studio. To complete the certification requirements you must watch 3 videos per quarter, which come
Load More